Resolved -
Smartnumbers are confident the incident has passed and will be working on the RCA.
Dec 5, 11:16 UTC
Monitoring -
Smartnumbers continue to monitor and have not seen a reoccurance
Dec 5, 10:24 UTC
Identified -
Impact was observed between 09:20 - 09:32. Smartnumbers are continuing to investigate.
Dec 5, 09:56 UTC
Investigating -
Smartnumbers identified impact for both Control and Protect. AWS have confirmed that they are experiencing increased packet loss with their Direct Connects.
Smartnumbers are investigating.
Dec 5, 09:43 UTC