All Systems Operational

Uptime over the past 90 days. View historical uptime.
Smartnumbers Control Operational
90 days ago
100.0 % uptime
Today
Smartnumbers Protect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2025

No incidents reported today.

Oct 21, 2025
Protect Risk Score
Resolved - All call traffic is healthy and we can confirm that the rise in default risk scores has ceased. Protect is fully operational.
Oct 21, 19:51 UTC
Monitoring - We can confirm that call delivery for BTGSIP customers is stable through Smartnumbers, and risk scoring is operational. We are continuing to monitor call health and working with AWS to understand the root cause.
Oct 21, 10:20 UTC
Update - Following the AWS outage at their US-EAST-1 region, AWS have confirmed that there was packetloss within the AWS backbone network at a global level. Smartnumbers are working with AWS Support to investigate this issue.
Oct 20, 16:05 UTC
Investigating - We are currently investigating an issue where a number of calls receive a default risk score. Additionally, we are working with 3rd parties to investigate reported faults with BTGSIP integrations.
Oct 20, 11:12 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

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