Smartnumbers Protect Incident

Incident Report for smartnumbers

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 14:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 10:55 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2024 - 10:52 UTC

Update

We are continuing to investigate this issue.

Posted Mar 18, 2024 - 10:40 UTC

Update

We are continuing to investigate this issue.

Posted Mar 18, 2024 - 10:07 UTC

Investigating

Our team identified an issue preventing a number of calls from being processed by Smartnumbers Protect at 09:37 UK time. Call delivery is unaffected.

Impacted calls received a unique call identifier but no risk score. For further information, please contact support@smartnumbers.com.

Posted Mar 18, 2024 - 10:07 UTC

This incident affected: Smartnumbers Protect.